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Conditions of Use

Terms and Conditions of Use Agreement

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. We maintain this website as a service to our customers, and by using our website you are agreeing to comply with and be bound by the following terms and conditions of use. Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this website.

All goods and services are supplied on these terms and conditions only. Previous dealing shall not vary or negate these terms and conditions in any respect.

All sales shall be deemed made in the state of Queensland, Australia, regardless of the location of the Customer. Any dispute with Safari Ink shall be brought by the Customer exclusively in the state or federal courts situated in the State of Queensland.

1. Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement ("Agreement") with respect to our website SafariInk.com (the "Website"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Website, the content, products or services provided by or through the Website, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Website, and you should review this Agreement prior to using the Website.

2. Website Copyright

The content, organization, graphics, design, code, compilation and other matters related to the Website are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Website, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Website. The posting of information or materials on the Website does not constitute a waiver of any right in such information and materials.

3. Artwork Copyright

All artwork sold on this website is protected under applicable copyrights. The copying, redistribution or publication of any artwork sold on this website is strictly prohibited. When purchasing a print from this website you do not acquire the rights to reproduce, recreate or publish the artwork.

4. Orders

The Customer shall order goods from Safari Ink via SafariInk.com. The invoice will specify: the date of the purchase; the good(s) ordered and descriptions thereof; price, tax and delivery and handling charge; and terms and conditions in addition to this Agreement.
Please ensure that care is taken when purchasing items on our website. Safari Ink's terms are payment before delivery.
To minimise errors and improve efficiency, the Customer is required to submit their details in relevant fields on the Paypal website.

5. Payment

Payment terms in respect of each order are strictly Cash Before Delivery . Safari Ink shall issue the Customer with an invoice upon delivery of the goods.
The Customer is obliged to complete the transaction, i.e. pay for the goods, immediately upon making their purchase.

6. Prices and Taxes

All prices listed on SafariInk.com are in Australian dollars and are inclusive of GST unless otherwise stated. SafariInk.com reserves the right to make changes to information or pricing with or without notice at any time.

7. Order Cancellations and Limitation of Liability

The Customer may not alter, change of address inclusive, or cancel an order without Safari Ink's prior written consent. Approved order alteration and cancellations shall be subjected to a service/restocking charge of up to 10% of the purchase price or A$25 whichever is higher to indemnify Safari Ink against any loss, damage and expense incurred in relation to the alteration or cancellation of that order. Orders cannot be altered or cancelled once goods have been despatched.
Safari Ink shall not be liable in any way for any loss or damage (including loss of trade or profit and economic loss) incurring to the Customer in the event that delivery or supply of the goods or services ordered is frustrated or delayed by any circumstances beyond the reasonable control of Safari Ink. Under such circumstances, Safari Ink shall be entitled at its option to either extend the time for delivery until a reasonable period after such cause has ceased or to terminate the sale and in neither case shall the Customer have any claim for loss or damage against Safari Ink.
Safari Ink shall be entitled to cancel or suspend an order for goods or services, without liability to the Customer, by giving the Customer notice in writing.

All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR WEBSITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.

8. Warranty

Safari Ink warrants that the new product(s) the Customer purchased is free from manufacturing defects in material and workmanship when despatched from Safari Ink’s warehouse.
The invoice is the proof of purchase and the warranty period commences as of the date on the invoice. This warranty extends only to the original purchaser and is non-transferable except with the express prior consent of Safari Ink in writing. No warranty claim will be accepted without a proof of purchase.
The Customer has to contact Safari Ink’s sales team for for all warranty services to be carried out within the warranty period. Safari Ink provides a 12 month warranty on all goods sold on its website.
Before initiating a warranty service, the Customer has to prepare the product name or model number; contact address, email, and telephone number(s); detailed description of the fault; and the invoice, the contact Safari Ink regarding the fault. The goods should be considered as fragile in transit thus should be packed with their original packaging. Safari Ink shall have no liability for any damage caused during or as a result of transit.
We only accept the return of goods based on faults, and goods will be replaced with new goods. We do not offer refunds.
During the warranty period Safari Ink will, at no additional charge and subject to the terms herein, replace, any of the goods which in its opinion are defective because of faulty materials or workmanship with new or serviceable parts that are equivalent to new parts in performance. Were the same item is unavailable the Company reserves the right to substitute with a similar item. All replaced or exchanged products which are removed under this warranty will become the property of Safari Ink.
Safari Ink will not bear any postage cost for the return of goods to our base. Cash on Delivery (C.O.D.) returns will not be accepted. Customer will be provided with Post Office Reply Paid Service detials for the case of D.O.A., Major Faulty and wrong despatch. If Safari Ink agrees to pay for an item to be returned, it is at Safari Ink’s sole discretion to select a postage method. Postage costs are non-refundable with the exception to D.O.A. and wrong despatch.
A service fee of up to A$50.00 will apply if any goods are returned for warranty with no fault found while the goods will be returned to the Customer at their cost.
This warranty or a claim made under it may be refused if the defect claimed has arisen for reasons other than faulty or defective parts or workmanship. Circumstances in which a warranty claim may be invalidated include, but are not limited to, the following:

Compatibility and change of mind are not included in this warranty; no refund will be given for non-compatible products (except otherwise stated in the listing as compatible) or where the Customer changes their mind.

9. Refunds

Safari Ink does not offer refunds. If the goods are damaged or faulty they will be replaced under the terms of the warranty above.

10. Delivery

All deliveries within Australia are made via Australia Post, delivery of the goods will be made to the Customer’s nominated address.
All Australian orders should include a daytime delivery address and contact details. Large orders and bulky items are unable to be delivered to Post Office (PO) Box numbers. We do not currently sell our products internationally. Safari Ink will provide as much assistance as possible in tracing misdirected items.
Delivery periods can vary from 3-10 working days depending on stock. If you have not received your order within this time period, you should contact Safari Ink.
If the Customer fails or refuses to take delivery of the goods, the Customer shall be liable for all loss and damage (including consequential loss and damage) suffered or incurred by Safari Ink as a result thereof, including all storage and handling costs and Safari Ink, at its discretion, may charge a restocking fee of up to 30% of the purchase price or $50 whichever is higher. Goods will be resent at the Customer’s own cost.
If the Customer requests Safari Ink to postpone delivery of the goods beyond the delivery date specified in the quote and/or the invoice, Safari Ink may agree to do so and charge the Customer an additional fee for direct costs of postponement and storage.
Safari Ink is deemed to have delivered the goods when the goods are actually delivered to the delivery point nominated by the Customer, or where delivery to the delivery point is not made to reasons which are the responsibility of the Customer (e.g. where courier left delivery card at the Customer’s mailbox), the date when delivery would have been effected. Any claim for shortage in supply or damage to the goods ordered must be notified to Safari Ink within 48 hours of receiving the goods; claims after this period will be rejected by Safari Ink.

11. Disclaimer

Considerable care has been taken in the preparation of all materials to ensure that errors and omissions are limited. Even with the greatest care inaccuracies do occur and Safari Ink is therefore not responsible for such errors or omissions. All information provided on this site is subject to change without notice. Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described. Safari Ink disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. The Customer assumes total responsibility for their use of Safari Ink’s materials. The Customer’s sole remedy against Safari Ink for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation or relief is a part of the bargain between the parties.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Safari Ink reserves the right, at its sole discretion, to do any of the following at any time:

It is the Customer’s responsibility to check these terms and conditions periodically for changes. Continued use of Safari Ink’s website and orders of goods following the posting of changes will mean that the Customer accepts and agrees to the changes.